Town And Country Resort - San Diego

The beautiful grounds and the convenience to other locations

Hotel location was excellent. Easy access to the free way, close to a mall for shopping and food. The beach as Sea World were less than 10 minutes away with traffic. Clean rooms and pleasant staff. We will be staying here again.

Location

1) There isn't enough parking, each room should have it's own space. It's hard when you have to park out front and then walk all the way to the back to your room. 2) The mattress on the bed needs to be replaced, the outside of the mattress is fine, but the middle sag's bad and you roll right into the middle of the bed.

While the bedrooms are pretty standard for a "motel", the pool areas, landscaping and restaurant facilities are really excellent. In terms of value for monet (I paid $120/ nighrt during peak season) I don't know how you could do better

There was a mix up with reservations. The Hotel blamed Booked.net and originally said they were full. When they reviewed the confirmation from Booked.net they found a room.

I liked the fact that pool was kept warm for kids.

Hotel has horrible out dated tv.

Vvalue and ambience

I liked that the conference was held in the resort, we did not have to travel at all.

It is outdated, smells, and needs many updates.

the room was very spacious and clean..my husband and i enjoyed very much walking around and exploring the hotel

the parking which it is also open to the public was awful... they had a comic convention and they preffered those people over hotel guests...i am hispanic and all the staff looked at me like im part of the cleaning crew or how could i afford to stay there...i was very offend by that..

The room itself was quite nice, and convenient for the conference which was also held there.

The bed had a hard mattress to sleep on and the pillows were square and hard.

It was close to home for a quick get-away

When I booked the room, I requested two queen beds in a handicap accessible room. The room we were given only had 2 double beds. When we went to the pool, there was no ramp for a wheelchair, and we had to walk all the way around the building to get to the pool. This was very distrubing that there was no other way to get to the pool, and not very handicap accessible. If there was no one with my son to push the wheelchair, he would not have been able to get to the pool. Also, when I booked my room, there was no mention as to a fee for parking. This was also very upsetting, and the person that checked us in was not very sympathic when I complained. All in all it was not a very good stay.

We stayed in the bungalow rooms with great adjacent gardents and gazebos. These are the best kept gardens we have seen at a hotel. The roses were beautiful. The room was clean and comfortable. The Trellis Restaurant for breakfast was outstandin.

Charlies resutaurant is in dire need of a facelift. It does not fit with the rest of the hotel.

Rooms were awful. A little tiny TV in the corner of the room that you could only see from 1 bed. Outdated, musty smelling and the parking was impossible.

I had A winderful time with my kids and grandkids loved it. the grounds were beautiful landscaping convinence of restaurants on grounds and some shopping. rooms were nice would definately love to go back. also location was great close to everything.

The property grounds are stunningly beautiful and very relaxing I would recommend the hotel to anyone based purely off the lanscape scenery, you will not be disappointed.

The landscaping is beautiful. However we were placed in a room in the middle of a wedding reception that was loud with unruly guests. When we could not get the hotel staff to quiet the reception guests down and since we could not move since the hotel was c ompletely booked we had to find another hotel and we checked out the same day we checked in. It was one of the worst experiences I have had in 30 years of traveling for both businessand also for leisure. I will never stay at the hotel again.l

See above comments. Again, I will never stay at the hotel and I will never recommend anyone I know to stay at the hotel. As of today I still have not had my account credited for the fact that we were unavble to stay at the hotel